In a competitive retail landscape, every detail of the customer experience matters, including how people move through your space. A retail lift is a specialised solution designed to enhance accessibility and efficiency within the retail environment. Whether you’re running a local shop or managing a large retail complex, providing seamless access between floors isn’t just a convenience; it’s a necessity in today’s retail environment.

At EvoLifts, we specialise in supplying and installing high-performance platform lift systems designed specifically for the demands of the retail sector. From improved accessibility to smoother stock handling, our solutions help you create inclusive and efficient spaces that work for your business. Our expert team ensures that each retail lift installation is tailored to the unique needs of your retail environment, providing reliable service, ongoing maintenance, and compliance with all relevant standards.

Why Retailers Choose EvoLifts

With over 35 years of experience in the lift industry, we understand the needs of busy commercial environments. Our team provides tailored advice, responsive service, and end-to-end project management, from the design and installation of commercial lifts to aftercare and maintenance. You’ll benefit from:

• Expert advice on retail lift selection and building requirements

• ISO-accredited quality, safety standards, and environmental standards

• Professional installation with minimal disruption to your trading hours, ensuring your lift is properly installed and fully functional

• Full support for planning regulations and accessibility compliance

• UK-wide maintenance and servicing contracts

• In-house engineers and rapid response times

We work with independent retailers, national chains and multi-site property managers to deliver reliable retail lift solutions that support both day-to-day operations and long-term business goals.

Comprehensive Lift Solutions for Retail Spaces

No two retail spaces are the same, which is why we offer a wide range of lift types to suit different layouts, access needs and traffic levels. Our comprehensive solutions include lift installations for both new and existing buildings, as well as commercial platform lifts designed specifically for the retail sector to ensure accessibility and compliance. For example, a commercial platform lift is ideal for a shopping centre that requires step-free access between floors for both customers and goods.

Passenger Lifts

The passenger lift is the ideal solution for customer-facing areas, designed to handle frequent use while maintaining a smooth, quiet ride. Suitable for buildings up to 20 storeys, they’re available in single or group configurations, with or without a dedicated machine room. Key features include:

• Capacities from 400?kg to 2,500?kg (approx. 5 to 33 passengers)

• Advanced traction or hydraulic drive systems

• Custom finishes to match your brand or interior design

• Optional voice announcements, braille buttons and wide doorways for accessibility

Passenger lifts play a crucial role in shopping centres and the retail industry, ensuring efficient movement of customers, including wheelchair users, and improving accessibility throughout the building.

Platform Lifts

A platform lift is a key solution for providing step-free access, making it perfect for smaller premises or spaces where a traditional lift shaft isn’t feasible. Our EVO500S and EVO350 models are designed for fast installation and minimal structural alterations.

Vertical platform lifts are especially beneficial in retail stores, offering space-efficient, accessible, and compliant options for multi-level stores and areas with limited space.

A wheelchair lift can be used to improve disabled access for those with limited mobility, such as wheelchair users and individuals with physical challenges.

Platform lifts are often the best fit for:

• Making mezzanine levels accessible

• Complying with Part M and the Equality Act 2010

• Ensuring full accessibility and regulatory compliance for all users, including those with disabilities

• Listed buildings or tight footprints

• Retailers needing a fast, cost-effective lift solution

Goods Lifts

Our goods lifts are built to withstand heavy usage and simplify stock movement in back-of-house areas. As essential lifting equipment, they play a crucial role in ensuring safety and compliance with legal requirements in retail environments. These lifts are particularly useful in department stores, warehouses, and shopping centres with centralised stockrooms.

By supporting employees in retail stores, goods lifts improve workplace safety and efficiency when transporting stock, tills, or deliveries between floors. Dumbwaiters are also available for moving smaller loads such as food, paperwork or boxed goods between floors.

Features include:

• Load capacities up to 2,000?kg

• Trolley and pallet-friendly designs

• Manual or automatic operation

• Custom door heights and interlocked controls for safety

Step Lifts & Stair Lifts

For sites with smaller elevation changes, such as between split-level retail units or where a full lift isn’t viable, we offer compact step and stair lifts.

A ramp can also be an effective alternative for step-free access in retail environments, especially outside entrances or where a short slope is needed. These provide safe access for wheelchair users and customers with reduced mobility, without extensive building works.

Benefits of Installing a Lift in Retail Spaces

Modern retail lifts are designed to deliver commercial, operational and compliance benefits:

1. Improved Accessibility

Make your premises inclusive and meet legal obligations under the Equality Act 2010.

2. Enhanced Customer Experience

A lift helps shoppers move comfortably, especially elderly visitors, families or those with reduced mobility, encouraging them to stay longer and explore more of your offering.

3. Boosted Operational Efficiency

Use goods lifts to reduce staff strain, improve stock handling and keep customer areas clutter-free.

4. Increased Property Value

Installing or upgrading a lift can enhance your site’s resale or rental value, especially in multi-tenant or high-footfall locations.

5. Improved Energy Efficiency

Modern lifts use LED lighting, energy-saving drives and standby modes to reduce consumption and running costs.

Safety, Reliability & Long-Term Maintenance

All EvoLifts installations are completed to the latest British Standards and CE requirements. We prioritise safety and reliability at every stage, from choosing components to final handover. Regular maintenance and prompt repairs are essential to ensure ongoing safety, reliability, and compliance for your lift system.

Our safety-focused approach includes:

• Anti-slip flooring and emergency lighting

• Full compliance with LOLER and PUWER regulations

• Interlocking doors to prevent lift operation during loading

• Optional emergency auto-diallers and battery backup systems

• Regular service inspections and test certification

• LED lighting options for enhanced energy efficiency and safety

We also offer comprehensive services, including repair, lift modernisation, and upgrades for your existing lift to meet current safety standards and improve performance.

Ongoing Lift Maintenance

Keeping your lift in good working order is essential, not just for safety, but to avoid disruption during peak shopping hours. EvoLifts offers flexible maintenance packages tailored to your usage patterns and service level needs, including:

• Planned preventative maintenance (PPM)

• Full record-keeping for regulatory compliance

• Modernisation and upgrade services for older lifts

Whether your lift is brand-new or decades old, our engineers provide expert care to keep it running smoothly for years to come.

Planning, Costs & Budgeting

Lift projects can vary widely in scope and cost. That’s why we take the time to understand your site and advise on the most cost-effective route for your business. With extensive experience installing lifts in a range of retail environments, including shopping centres, EvoLifts ensures every project meets the highest standards of accessibility and compliance.

After an initial consultation, we’ll provide:

• A detailed proposal with an accurate cost breakdown

• Timelines for installation and any required building works, including coordination with existing floor layouts and requirements

• Options for finance or staged payment (subject to approval)

• Guidance on any local authority or building control approvals

• Advice on retrofitting versus full replacements

We pride ourselves on honest pricing, clear communication, and keeping projects on track.

Enquire Today for a Quote

If you’re planning a retail lift installation for your site or need to upgrade or service an existing unit, our team is here to help. We work across the UK and offer quick turnaround times for assessments, quotations, and project starts. With EvoLifts, you can be confident you’ll get just what you need for your retail lift requirements.